Conflict Resolution
Learn about workplace conflict, as well as strategies and methods for finding satisfactory solutions.
COURSE OBJECTIVES
By applying what you have learned, you will improve your interpersonal relationships, increase your productivity, and achieve positive changes in your work environment.
Duration: 1.5 hours
Course Contents
- Introductory video
- Theoretical course:
- TOPIC 1: Workplace conflicts
- Conflict definition
- Causes
- Types of conflict
- Advantages and disadvantages
- Exercise 1
- TOPIC 2: Strategies and methods for conflict resolution
- Analysis
- Communication strategies
- Conflict resolution methods
- Recommendations for facing a conflict
- Exercise 2
- TOPIC 1: Workplace conflicts
- Interactive exercise
- Summary
- Final evaluation
Acquire this course
Enter the desired number of seats for this course and then click the "Add to Cart" button.
S/100
Important: The maximum number of seats that can be purchased through our website is 5. If you want to purchase more seats, please send us an email at info@captura.pe.
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