I. Aviso legal

This website is owned by FIRST LINE RESOLUTIONS SAC (hereinafter, FIRST LINE RESOLUTIONS), with RUC N.° 20601640971.

Its main objective is the sale of e-learning courses. The referred products are developed by FIRST LINE RESOLUTIONS and/or existing companies in the market.

Acceptance of the Terms and Conditions of this website is an essential requirement to register and/or purchase the products promoted on it.

To contact us, write to us at the email: info@captura.pe or call us at 991 887 971.

II. Condiciones de uso del sitio web

The conditions of access and use of this website are governed by current legislation and the principle of good faith, so any user of the website is obliged to make proper use of it. Therefore, behaviors that go against the law, the rights and/or interests of third parties, as well as morality and good customs, will not be allowed. Otherwise, the use of the website and the purchase of the products promoted on it will be denied.

III. Capacidad legal de los usuarios

The services and products offered through this website are available to individuals (users) who have legal capacity to contract, which is why the acts carried out by minors must be performed under the supervision and authorization of their parents, guardians, or legal representatives.

The user agrees to provide truthful and up-to-date information when registering on the website and purchasing products. They also agree to maintain the confidentiality of their account and password, being solely responsible for all activities carried out under their account.

In that sense, your registration will generate an account that will be associated with your information (name, email address, password, delivery address, payment methods, among others), so all transactions on the website, through the registered user's account, will be understood as being carried out by the user of said account.

IV. Límites a la responsabilidad

Likewise, FIRST LINE RESOLUTIONS reserves the right to:

The information and content stored on forums, social networks, or any other media provided by third parties.
The website's downtime due to the malfunction of the internet service provider or other causes not attributable to FIRST LINE RESOLUTIONS.
Problems that may arise within the payment gateway when making transactions due to the service providers of such services.
The accuracy of the information provided by manufacturers of products made by third parties and marketed on this website.

Likewise, FIRST LINE RESOLUTIONS reserves the right to:

Remove or block content that may affect or contravene national or international legislation, the rights of third parties, morals, and public order.

Remove or block advertising content stored by third parties without authorization on the website.

Prohibit access and cancel the user's account in the event of non-compliance with the terms, conditions, and policies established by FIRST LINE RESOLUTIONS; if it affects or contravenes national or international legislation, affects the rights of third parties, or morals and/or public order. All this, regardless of exercising any criminal, civil, or administrative action against the user.

V. Modificaciones en la web y en la política de privacidad:

FIRST LINE RESOLUTIONS reserves the right to change, modify, or add content in this Terms and Conditions document, as well as in any other element of the website, at any time and without prior notice. Modifications that require the consent of registered users on this website will take effect on the business day following their publication on the web, and users of the website must provide their consent to such modifications in order to continue using the website.

Likewise, users are advised that the information provided by third parties may contain errors or inaccuracies, may not be complete or up to date, and therefore, FIRST LINE RESOLUTIONS reserves the right to correct any errors, omissions, or inaccuracies, change or update it at any time and without prior notice.

VI. Enlaces a otros sitios web

This website may contain links to other services and websites that are not operated or controlled by FIRST LINE RESOLUTIONS (Third-Party Services). The policies and procedures described here do not apply to Third-Party Services. The links from our Services do not imply that we endorse or have reviewed the Third-Party Services. We suggest contacting these sites directly to obtain information about their terms and privacy policies.

VII. Propiedad intelectual e industrial

FIRST LINE RESOLUTIONS is the owner of the CAPTURA E-LEARNING brand and all intellectual property rights related to the content included on the website (texts, photos, videos, images, drawings, etc.), which may not be reproduced, distributed, publicly communicated, transformed, or used in any way without the express authorization of FIRST LINE RESOLUTIONS.

VIII. Ley aplicable y jurisdicción

The conditions indicated on this website are governed by Peruvian legislation. Likewise, users of the website expressly waive any jurisdiction that may correspond to them and submit to the jurisdiction of the competent authorities of Peru to resolve any differences that may arise related to the website or the activity carried out on it.

IX. Condiciones sobre la adquisición de los servicios y productos en el sitio web

Characteristics of products and services

The products offered through this website detail their characteristics and technical specifications, which have been provided by each of the manufacturers of said products. FIRST LINE RESOLUTIONS is not responsible for information defects that may arise regarding products made by third parties and offered on this website.

Likewise, the applicable terms and conditions (price, charges, payment methods, special conditions, among others) are included, so the user must take them into account to make their consumption decision. The services and products offered through this website are expressed in Peruvian Soles.

Before making the payment, the user can once again verify the products they wish to purchase and the total price to be paid, including applicable taxes, shipping costs, discounts, among others.

Purchase request

The selected products will be stored in a shopping cart. To make the purchase, you must click on the VIEW CART button.

The screen will display the details of the products in the cart: name, price, quantity of each selected product, and the total amount of the products. Additionally, you can see the total number of products in the shopping cart, indicating the amount for the total of selected products in the shopping cart and the shipping cost.

Before making the payment, the user can once again verify a summary of the products they wish to purchase and the total price to be paid, including shipping costs, discounts, among others.

To complete the purchase, you must click on the CHECKOUT button, where users are requested to register on this website. The address provided during registration will be used for shipping the requested products. It is understood that the provided information is true, updated, and complete, which constitutes a sworn statement.

Next, you must accept the Terms and Conditions and click on the PAY button.

The following data will appear on the screen: Order Number, Purchase Date, Total to be Paid, and Payment Method. You can continue with the purchase process by clicking on the PAY button or modify the payment method by pressing the CANCEL button.

Once you click on the PAY button, the website will redirect you to a secure payment gateway.

It is important to note that throughout the entire purchase process, you will be reminded of the importance of omitting the review of the product you will be purchasing.

CULQI payment gateway commission

To allow customers to pay online, we use the payment gateway provided by CULQI. This company charges a commission of 4.2% of the total value of the products in the cart for each transaction, plus US$0.3, plus the sales tax (IGV) on the total commission amount. This commission is assumed by FIRST LINE RESOLUTIONS for all products except gift cards.

Payment methods

Payment will be made at the end of the purchase process and is a necessary condition for its formalization. In any case, the choice of payment method is made during the purchase process on the corresponding screen.

We accept the following payment systems:

Credit, debit, and prepaid cards from Visa, MasterCard, American Express, and Diners Club.
Bank transfers or deposits.
Cash payments through PagoEfectivo.

Availability of products and services

The services and products offered through this website are subject to availability. Therefore, the user must receive a Purchase Confirmation email.

The user agrees that FIRST LINE RESOLUTIONS SAC may terminate or cancel, in whole or in part, any transaction after the Purchase Confirmation and before delivery. In this case, FIRST LINE RESOLUTIONS will contact the user, inform them of the termination or cancellation, and refund the canceled money.

Additionally, FIRST LINE RESOLUTIONS reserves the right to change or substitute, at any time, any product or service offered on the website, its prices, and/or specifications, as well as to restrict the quantities of products made available for sale through the website, to the extent permitted by law.
Delivery Policy
Products are considered properly delivered when they are received in the email address provided by the user, as indicated in this chapter.

The person receiving the products requested from FIRST LINE RESOLUTIONS acknowledges that the email contains the requested products in proper condition.

FIRST LINE RESOLUTIONS assumes no responsibility for delays in delivery or the impossibility of delivery when it results from any fortuitous event or force majeure.
Electronic Invoices and Receipts
Upon purchase confirmation, the user will receive an electronic invoice or receipt.

X. Sobre las recomendaciones emitidas en la página web

This website provides general guidance on the use of the products marketed on it.

The products marketed and promoted on this website have been selected by a team of professionals with extensive experience in the e-learning industry. The recommendations provided are based on the trust and expertise of the professionals who are part of FIRST LINE RESOLUTIONS.

All descriptions and information about the products offered through the website have been developed based on the information provided by the manufacturers. Therefore, the manufacturers are responsible for any information defects related to the products they develop. Furthermore, the recommendations, suggestions, and any information provided on the website have received prior approval from the manufacturers of each product.